DKOldies evolves this refurbish and inspection process* regularly based on customer feedback and will continue to modify this process as time goes on.
Consoles
For every console to be considered in working order the following must apply:
- Multiple different games ranging in duration must work without issue on the first or second try.
- All controller and accessory ports must work.
- Power button/switch turns the console on and off.
- The TV port must display video and audio using a modern flat screen TV display.
- Reset button restarts the console.*
*Acceptable condition N64, Genesis, NES, SNES reset buttons may not function.
Every console goes through all steps of our detailed cleaning process listed below.
- Opened exposing the inner components of the console and dirt or debris inside of the console and inside the lid is blown out using air compressors.
- Thermal paste is removed and replaced. Thermal pads are replaced as needed.
- If there is anything that cannot be blown out, the inside of the console is cleaned by hand. Rust, discoloration and visual deficiencies not included.
- Consoles that have been previously repaired by DKOldies will be opened to the motherboard and all the components recleaned.
- Receive a testing and repair procedure checklist that is specific to each console. The sticker will be placed on the outer shell of the console with the technician(s) initials and date.
- Consoles with a drive belt will have their belts replaced.
All consoles deemed as not functioning are repaired and restored
Once the console is repaired and is considered functioning, all components are assembled and will go back through the DKOldies’ testing process.
- The exterior shell of a unit that protects the inner components is cleaned from all residue, dirt, debris, sticky substances, and foreign objects. Rust, discoloration and visual deficiencies not included.
- Any screws removed from the console during any of DKOldies’ repair processes are reinstalled and screws deemed non vital may be repositioned or not used for internal auditing purposes.
- If the console does not work, repairs may be made with third party parts. The console can go through any or all of these steps until it is working or it will be deemed unsaleable on DKOldies.com.
- Outer shell of the console removed.
- Motherboard inspected.
- Components, such as hard drive, power supply, controller ports, cables, power button, heat shields, disc assembly, cartridge slots, pin connectors, fans, battery, etc. may be replaced.
- Capacitors or a damaged solder connection repaired or replaced.
- May receive a laser adjustment or laser replacement.
- Thermal paste is removed and replaced. Thermal pads are replaced as needed.
Good Condition vs Acceptable Condition
Good Used Condition Console
Consoles that will look good and work, free of dirt and debris.
- Free from stickers, writing, major chips or cracks and major discoloration.
- May show minor signs of age and use.
Acceptable Condition Console
Consoles that don’t look so good, but still work*, free of dirt and debris.
- Acceptable cosmetic condition.
- May have stickers, writing, major chips or cracks and/or major discoloration.
- May show major signs of age and use.
*Acceptable condition N64, Genesis, NES, SNES reset buttons may not function.
Games
DKOldies guarantees your game works and it’s backed by our free 1 year warranty.
- Games go through an inspection and testing process to ensure a high level of workability.
- Every game’s exterior, including its exterior gameplay surface, is cleaned by hand to remove dust, debris, stickers and markers.
- Gameplay surface is inspected for damage.
- Label is inspected and cleaned.
- Label imprints are located for authenticity.
- Battery tested and replaced with a 3rd party new battery if it falls below 2.9v.
- Disc resurfacing to reduce visible scratching.
Good Used Condition vs Cosmetically Flawed Condition
Good Used Condition Games
Games that will look good and work, free of dirt and debris.
- Free from stickers, writing, chips or cracks and major discoloration.
- May show minor signs of age and use.
- Possible slight discoloration or minor scratching.
Cosmetically Flawed Condition Games
Games that don’t look so good, but still work, free of dirt and debris.
- Stickers or writing.
- Cracks or chips.
- Possible ripped, torn, faded, stained and/or missing labels.
- Major discoloration or major scratching.
Disc Game Contents
- Game Only: The original game disc by itself in a paper sleeve.
- Game, Case, Cover Art: The original game disc with the original cover art in a plastic game case*.
- Game, Case, Cover Art, Manual: The original game disc with the original cover art and original instruction manual in a plastic game case*. *Plastic game case may be third party based on availability for some platforms. Original manual may be a "View Online Manual" insert as per the manufacturer.
*During the refurbishing process original consoles, games, and accessories can have minor internal or external parts replaced with brand new 3rd party parts including but not limited to drive belts, lasers, lenses, power buttons, switches, capacitors, relays, resistors, ribbon cables, coin batteries, thermal paste, pin connectors, lids, battery terminals, wires, shoulder buttons, thumbstick caps and or mechanisms, button membranes, plastic disk cases, batteries.